tkbd66 Privacy Policy
Protecting your personal information is our highest priority. Read this policy to learn how tkbd66 collects, uses, and keeps your information secure.
Introduction
tkbd66 is a trusted online entertainment platform in Bangladesh. We place the highest importance on the privacy and data protection of our users. This Privacy Policy ("Policy") describes how tkbd66 collects, processes, stores, and protects your personal information.
This policy applies to all users of the tkbd66 website, mobile site, and related services ("Platform"). When you register, log in, or use any of our services on tkbd66, you agree to comply with this privacy policy.
tkbd66 believes that transparency and trustworthiness are the foundation of a successful platform. We are therefore committed to being fully transparent about how we manage your information.
What Information We Collect
tkbd66 may collect various types of information in order to provide its services. The different categories of information collected are described below:
2.1 Registration and Identity Information
When you create an account on tkbd66, we collect the following information:
- Full name and date of birth
- Email address and mobile number
- Residential address (including district and division)
- National ID card or passport details (for identity verification)
- Username and password (stored in encrypted form)
2.2 Financial Information
To process deposits and withdrawals, we collect:
- bKash, Nagad, or Rocket account number
- Bank account details (for bank transfers)
- Transaction history and amounts
- Deposit and withdrawal records
2.3 Usage Information
When you use our platform, the following information is collected automatically:
- IP address and device information
- Browser type and version
- Platform activity logs (login times, gaming activity)
- Session duration and pages visited
- Operating system and device language settings
2.4 Communication Information
When you contact our customer support team, the details of that conversation (live chat logs, emails) are stored. This is used to improve service quality and to provide you with better assistance in the future.
Purpose of Using Information
tkbd66 uses the information it collects only for lawful and specific purposes. The main purposes for which we use your information are described in detail below:
3.1 Account Management and Service Delivery
Your information is used to create and maintain your account, verify the login process, complete deposits and withdrawals, and manage your gaming activity.
3.2 Identity Verification and Fraud Prevention
Verifying user identity is an essential process for keeping the tkbd66 platform secure and for preventing money laundering, fraud, and unauthorized access. We complete this verification through the KYC (Know Your Customer) process.
3.3 Customer Support and Communication
Your contact information is used to communicate with you via our 24/7 live chat support or email, to resolve issues, and to send important account-related updates.
3.4 Ensuring Responsible Gaming
Information is used to analyze user gaming behavior, identify potentially problematic gaming patterns, and provide responsible gaming support.
3.5 Technical Improvement
Usage information is used to improve platform performance, identify and resolve technical issues, and further enhance the user experience.
Data Storage and Security
tkbd66 applies industry-leading technical and organizational measures to protect your information. The key components of our security framework are described below:
4.1 Encryption Technology
Our platform uses SSL (Secure Socket Layer) encryption technology, which encrypts all information exchanged between your browser and our servers to keep it secure. Passwords and sensitive financial information are stored using advanced hashing algorithms.
4.2 Access Control
Only authorized personnel have access to your personal information, and they operate under strict confidentiality agreements. We follow a role-based access control approach.
4.3 Data Retention Period
Your information will be retained for as long as your account is active or as long as it is needed to provide our services. Even after an account is closed, certain information may be retained for a specified period to meet legal and regulatory requirements.
4.4 Security Incident Management
If a security breach occurs that could put your information at risk, tkbd66 will notify you as soon as possible and take the necessary steps to minimize the damage.
Sharing Information with Third Parties
tkbd66 does not sell or rent your personal information. However, we may share information in the following limited circumstances:
5.1 Service Provider Partners
Only the minimum information necessary for their specific services is shared with payment processors (bKash, Nagad, Rocket, bank transfer), game technology providers, and technology infrastructure service providers. All such partners are contractually bound to comply with our privacy standards.
5.2 Legal Obligations
If disclosure of information is legally required under applicable laws of Bangladesh, a court order, or directions from a government authority, tkbd66 may provide the necessary information to that authority.
5.3 Prevention of Fraud and Money Laundering
If suspicious financial activity or fraudulent behavior is detected, the necessary information may be shared with the relevant regulatory body or law enforcement authority.
Cookies and Tracking Technology
tkbd66 uses cookies and similar tracking technologies on its platform. Cookies are small text files stored on your device that help improve the platform's functionality.
6.1 Essential Cookies
These cookies are necessary for the core functionality of the platform. They are used to maintain login sessions, perform security checks, and keep core platform features active. These cookies cannot be disabled.
6.2 Functionality Cookies
Functionality cookies are used to remember your preferred language, game settings, and other personalized experiences. They make your use of the platform easier and more personalized.
6.3 Analytics Cookies
Analytics cookies are used to analyze usage patterns on the platform and to improve the quality of our services. This information is analyzed in aggregate and is not used to directly identify any individual.
You can control or delete most cookies by changing your browser settings. However, please note that disabling certain cookies may limit some platform functionality.
Your Rights
tkbd66 is committed to ensuring that users maintain control over their personal information. You have the following rights:
7.1 Right to Access Information
You may request a copy of the personal information we hold about you at any time. We will fulfill this request within a reasonable timeframe.
7.2 Right to Correct Information
If any of your information is incorrect or incomplete, you may request that it be corrected. Maintaining accurate and up-to-date information is important for both parties.
7.3 Request to Delete Information
In certain circumstances, you may request that your personal information be deleted. However, please note that some information may not be possible to delete due to legal obligations, ongoing disputes, or regulatory requirements.
7.4 Right to Object to Processing
You may object to the processing of your information for specific purposes. tkbd66 will consider your objection and take the necessary steps.
To exercise these rights, please contact our support team via 24/7 live chat or by email.
Protection of Minors
tkbd66 is an adults-only platform and is operated exclusively for those aged 21 and above. We do not knowingly collect information from minors.
Age verification measures are in place during the registration process. If we become aware that a minor has created an account, we will immediately close that account and delete all associated information.
If a parent or guardian suspects that their child has created an account on tkbd66, please contact us immediately.
Changes to This Policy
tkbd66 may update or revise this privacy policy from time to time. Reasons for changes may include legal requirements, technological improvements, or changes to our services.
For any significant changes, we will notify you in the following ways:
- A notice will be displayed on the platform
- A notice will be sent to your registered email address
- The "Last Updated" date at the top of this page will be changed
If you continue to use the platform after changes are made, it will be assumed that you have accepted the updated policy. If you do not agree with the new policy, you have the right to request that your account be closed.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact the tkbd66 privacy team. We will get back to you as soon as possible.
Contact Information
For more information, please also visit our Terms & Conditions and Responsible Gaming pages.